Like any large organization, BWH uses a number of technology systems and processes to get things done, including managing human resources functions, signing up for trainings, and enabling enhanced electronic communications. Chief among these systems are:
Workday
Workday is an industry-leading Enterprise Resource Planning (ERP) system for Finance, Human Resources, Supply Chain, and Research Management. Workday is our primary hub for all these functional areas and the activities and tasks related to the employee lifecycle including:
- Direct access for employees to control their personal information and tools to manage their careers.
- Access to the tools and information needed for managers to make decisions and have critical conversations.
- Increased transparency into the status, approval flows, required tasks, and reporting structures.
UKG Time Reporting System
If you are a non-exempt employee who is paid hourly, or if you are an exempt employee working per diem, then your time will be recorded through this system. . Your department has designated a staff member as the “timekeeper” to keep track of payroll, and that timekeeper is the person to go to with any payroll questions. If the timekeeper is unable to answer your question, you may contact your HR Business Partner, or the Payroll team at PayrollBWHInquiries@partners.org.
HealthStream Education Technology
Numerous trainings are available, and you may find them and register for them through HealthStream, the Enterprise LMS (learning management system), available through the MGB Applications menu.
VPN
VPN, or Virtual Private Network, is used to access BWH’s systems from home. In order to get access this way, you must be approved by your manager and a form must be submitted to the VPN group. (please note: this link is an intranet link and cannot be opened unless signed into an MGB computer). For any questions regarding VPN, call the Help Desk at 617-732-5927.
IT HelpDesk
The IT HelpDesk is your primary resource for answering IT-related questions and resolving issues. Help is available both and by phone at (617) 732-5927.
